Does Shopmonkey integrate with QuickBooks?
Yes, you can integrate Shopmonkey with QuickBooks Online or QuickBooks Desktop using Autymate. Each shop's invoiced repair orders post to its own books with labor, parts, tires, shop supplies, fees and sales tax on separate lines, and every payout is matched to the days it covers with processing fees recorded as an expense. Every record is checked before it posts. The same connection can send Shopmonkey data to Xero, NetSuite, Sage Intacct, payroll and 300+ other systems, and Autymate builds, runs and monitors it for you.
Connects to
- QuickBooks Online
- QuickBooks Desktop
- Xero
- NetSuite
- Sage Intacct
- Payroll and reporting
- and 300+ more systems
Shopmonkey runs the front counter at independent repair shops, tire and service centers, and tint, wrap and detailing franchises. Shopmonkey says it serves everything from single-bay shops to franchise networks of more than 100 locations, with an HQ view that connects every location.
Shopmonkey records the repair order. Your books need to know what that order means: labor you sold, parts you sold and what they cost you, tax you owe on the parts, fees you owe the state, fleet work that is not paid yet, and a payout that lands a couple of business days later, smaller than the day's sales. This page explains how a Shopmonkey integration keeps those apart, and what Autymate takes off your plate.
What Shopmonkey Data Moves, and Where It Lands
A Shopmonkey repair order carries labor, parts, tires, sublet work, shop supplies and fees, and each one belongs somewhere different in your books. Shopmonkey's own QuickBooks setup asks for separate products for Labor, Part, Tire, Subcontract, EPA, Shop Supplies and Fee, which tells you how much the split matters. Get the routing right once and every shop posts the same way.
| In Shopmonkey | Where it belongs | What it costs you when it is wrong |
|---|---|---|
| Labor | Labor revenue, by shop | You cannot see what your technicians' time actually earns |
| Parts | Parts revenue, with the part's cost against the job | Parts margin disappears, so pricing is a guess |
| Tires | Tire revenue | Tire margin is blended into parts and hidden |
| Sublet work | Sublet revenue, with the vendor bill as its cost | Work you sent out looks like pure profit |
| Shop supplies and EPA fees | Shop supplies income | Small fees vanish inside labor and nobody manages them |
| Tire disposal fees | Fee income, or a liability where the state collects it | Money owed to a state program counted as revenue |
| Core charges and returns | A core deposit until the old part goes back | Parts cost overstated, and core credits go unclaimed |
| Sales tax | Sales tax payable, under your state's rules | Tax you owe counted as income, and a return that does not match |
| Fleet and account work | Accounts receivable, by account | Work billed but not paid looks like cash in the bank |
| Discounts and comebacks | Against the revenue they reduce | Revenue overstated, and comebacks never get counted |
| Card payments | A holding account until the payout lands | Bank and sales never match, so the month will not close |
| Processing fees | Merchant fees expense | The cost of taking cards vanishes from your P&L |
| Refunds | Against the original sale | A refund that sits as a customer credit nobody clears |
One Shop's Day, Posted Properly
Here is a single Thursday at one shop. Customers paid $6,775.32 by card. The payout that reached the bank was $6,490.61. Both numbers are right. They answer different questions, and an integration has to keep the bridge between them.
Mapped properly
| From Shopmonkey | Posts to | Amount |
|---|---|---|
| Labor | Labor revenue | $3,120.00 |
| Parts | Parts revenue | $2,486.40 |
| Tires | Tire revenue | $780.00 |
| Shop supplies and EPA fees | Shop supplies income | $138.50 |
| Tire disposal fees | State tire fee payable | $24.00 |
| Sales tax collected | Sales tax payable | $226.42 |
| Refund | Against labor and parts | −$95.00 |
| Processing fees | Merchant fees expense | −$189.71 |
| Payout | Bank, through the holding account | $6,490.61 |
Ties out$6,775.32 collected − $95.00 refund − $189.71 fees = $6,490.61 payout | ||
Payout booked as sales
| What gets posted | Posts to | Amount |
|---|---|---|
| Thursday payout | Sales | $6,490.61 |
| Labor and parts split | Nowhere | $0.00 |
| Sales tax owed | Inside sales | $0.00 |
| Processing fees | Nowhere | $0.00 |
| Refund | Nowhere | $0.00 |
UnreadableOne number with no parts or labor margin, $226.42 of tax counted as income, and $189.71 in fees gone | ||
Parts margin and labor margin are the two numbers a shop owner manages by. Book the payout as sales and both disappear, along with the tax you owe and the cost of taking cards. A $1,140.00 fleet invoice from the same day is missing too, because it was billed to an account and is not in the payout at all. Properly mapped, it posts to accounts receivable and waits for the fleet to pay.
Illustrative figures for one shop's day. Cash and check payments never pass through the processor, so they are deposited separately.
Technician Hours to Payroll, Shop by Shop
Shopmonkey knows which technician did the labor on every repair order. Payroll should not need a service manager to add it up from flag sheets. Autymate sends each technician's labor hours to Gusto, ADP or Paychex as pay lines for the shop where the work was done, at the rates you set. A technician with no rate for a labor type waits for review instead of being paid a guessed amount.
| Flagged labor, 38.6 hours | × $30.00 |
|---|---|
| Diagnostic labor, 4.5 hours | × $30.00 |
| Tire sales spiff (your rule) | $40.00 |
Also this week: 6.0 hours covering at the Southgate shop
| Flagged labor, Northgate | $1,158.00 |
|---|---|
| Diagnostic labor, Northgate | $135.00 |
| Spiff, Northgate | $40.00 |
| Northgate total | $1,333.00 |
Southgate shop, 6.0 hours$180.00
Hours worked at another shop land with the shop that ran the repair order, so labor cost sits with the right shop in the books as well as in payroll. See payroll integrations.
Illustrative figures. Pay rules such as flat rate, hourly, spiffs and commission follow what your shop already uses.
Where Shopmonkey Data Can Go
Collect each shop once, then shape the data for whichever system needs it. Adding a destination later is cheap. Changing how much detail you post is not, so that is the decision to make first.
- QuickBooks Online
- Each invoiced repair order, or one daily summary per shop, with labor, parts, tires, fees and tax on their own lines. QuickBooks Online integrations
- QuickBooks Desktop
- The same mapping delivered straight to Desktop company files, so shops on Desktop and Online run on one workflow. QuickBooks Desktop integrations
- Xero
- Invoices or manual journals by tracking category, with each payout matched to the bank feed. Accounting integrations
- NetSuite
- Each shop routed to its subsidiary, department and class, for groups that have outgrown one ledger. ERP integrations
- Sage Intacct
- Entity and location dimensions on every entry, so owner groups report by shop and by company. ERP integrations
- Payroll and reporting
- Technician hours to Gusto, ADP or Paychex, and every repair order to a warehouse or BI tool for shop comparisons. Payroll integrations
How Shopmonkey Connects
Shopmonkey has a modern API and webhooks, which makes it one of the easier shop systems to connect. What takes care is everything around them: who owns the access, what happens when a webhook stops firing, and where the payout and fee detail comes from.
One closed day, step by step
Reads
Eastside's closed Thursday from Shopmonkey, over the API.
Replaces:Exporting each shop's day by hand
Gathers
Fee and payout detail from the processor's file export.
Replaces:Pulling fees off processor statements
Sorts
Every line to its own account: labor, tax, payouts and labor hours.
Replaces:Coding the day into the chart of accounts
Checks
$6,775.32 collected − $95.00 refund − $189.71 fees = $6,490.61 payout. A payment recorded twice is held for review.
Replaces:Tying out the payout at month-end
Posts
To Eastside's books in QuickBooks Online.
Replaces:Keying journal entries per shop
Matches
The $6,490.61 payout, matched to the day.
Replaces:Hunting for it in the bank feed
Read from Shopmonkey
APIRepair orders, customers, vehicles, inventory and payments read from each shop's account on the schedule you choose.
Changes as they happen
WebhooksAn invoiced or edited order, a payment or a refund triggers an update, so corrections reach the books without waiting for the next run.
Payouts and parts invoices
File exportPayout reports and supplier invoices from PartsTech, Nexpart or RepairLink fill in fee and parts cost detail where the API does not.
For your IT or accounting team: the technical detail
- One order object
- Estimates, repair orders and invoices are the same Shopmonkey order, told apart by status. Only invoiced orders post, so an estimate never reaches your books.
- API keys follow a person
- Shopmonkey API keys are created by an admin and carry that admin's permissions, so access breaks if the admin leaves or loses the role. We set up a dedicated integration user so staff changes never stop your books.
- Webhooks can switch themselves off
- Shopmonkey webhooks fire on inserts, updates and deletes for objects including orders, payments, inventory and purchase orders. After repeated delivery failures a webhook is disabled and missed events are not resent automatically, so we also run scheduled checks that catch anything a webhook missed.
- Rate limits
- Shopmonkey does not publish fixed limits; each response reports the remaining requests for the minute. Large backfills are paced to those headers and retried after a 429.
- Payouts
- Shopmonkey Payments processes through Stripe or Finix and usually pays out on a two-business-day rolling schedule. Each payout total is already net of processor fees and covers several days of transactions, so payouts are matched back to the days and fees they contain.
Shopmonkey's Built-In QuickBooks Sync, or Autymate?
Shopmonkey includes a QuickBooks Online integration, and for one shop with simple books it may be all you need. Here is what Shopmonkey's own help center documents, and where shops tend to outgrow it.
Shopmonkey built-in sync
One shop, one QuickBooks Online file, standard books
Autymate managed integrationSeveral shops or owner groups, mixed systems, books that have to be right
What the built-in sync does
- Sends each invoice to QuickBooks Online, automatically or from the work order
- Maps lines to products such as Labor, Part, Tire and Fee, by category or by line item
- Adds the shop location to invoices and payments when Send Location is on
- Can post Shopmonkey Payments payouts as deposits, with fees to an expense account
- Connects to QuickBooks Desktop through a partner, The Back Office, for extra integration fees
- Refunds post as refund receipts that stay a customer credit until someone reconciles them by hand
- An invoice edited after sending is marked Out of Date and has to be updated again
- Desktop transactions wait for approval in a separate application before they post
- Purchase orders need QuickBooks Online Plus or higher
- No payroll integration is listed, so technician hours are still added up by hand
Where shops outgrow it
- Refunds post as refund receipts that stay a customer credit until someone reconciles them by hand
- An invoice edited after sending is marked Out of Date and has to be updated again
- Desktop transactions wait for approval in a separate application before they post
- Purchase orders need QuickBooks Online Plus or higher
- No payroll integration is listed, so technician hours are still added up by hand
| Your situation | Shopmonkey built-in sync | Autymate managed integration |
|---|---|---|
| Destinations | QuickBooks Online; Desktop through a partner | QuickBooks Online and Desktop, Xero, NetSuite, Sage Intacct on one mapping |
| Detail posted | Each invoice | Each invoice or one daily summary per shop |
| Refunds | Refund receipt, cleared by hand | Posted against the original sale and matched |
| Technician hours to payroll | Not listed | Gusto, ADP or Paychex, by shop |
| A shop that posts nothing | Not documented | Flagged the same day |
| Who fixes it when it breaks | Your team and Shopmonkey support | Autymate |
If the built-in sync already handles your one shop well, keep it. We would rather tell you that on a call than sell you something you do not need.
Shopmonkey Across Several Shops
At one shop the question is whether the total is right. Across a group you also need to prove every dollar reached the right shop and the right company, and that no shop went quiet. Shopmonkey HQ gives you one operating view across locations. Autymate makes the books match it.
Route each shop to its own books.
Shops under one company post to one file with a class or location for each. Shops owned by different groups or franchisees post to their own company file, on the same mapping.Write the mapping once.
Your accountant approves one mapping for the whole group. A new or acquired shop copies it on day one instead of becoming a new project.Keep what varies separate.
Labor rates, tax rules, tire fees, bank accounts and company files stay per shop, because they really do differ from state to state and owner to owner.Watch for silence.
A shop that sends nothing raises no error. We compare each shop's open days with what arrived and flag a missing day the same day.Compare shops on the same terms.
Because every shop posts labor, parts and fees to the same accounts, car count, labor margin and parts margin finally compare across shops without restating anything.
| Shop | Mon | Tue | Wed | Thu | Fri | Status |
|---|---|---|---|---|---|---|
| Shop A | Posted | Posted | Posted | Posted | Posted | |
| Shop B | Posted | Posted | Posted | Posted | Posted | |
| Shop C | Posted | Posted | Posted | Nothing arrived | Posted | Flagged the same day |
| Shop D | Posted | Posted | Posted | Posted | Posted |
Running Shopmonkey at some shops and Tekmetric, Shop-Ware or Mitchell 1 at others after an acquisition is normal. Each system gets its own connection and the data is shaped to the same standard, so the group still reports as one. See automotive integrations and franchise and multi-location integrations.
How Setup Works
Most of the work happens before anything runs on its own. Five steps, and only one of them needs real time from your team.
Connect
Each shop's Shopmonkey account is connected through a dedicated integration user, and your accounting and payroll systems are connected the same way.
Map
One or two sessions with whoever owns your books to agree where labor, parts, tires, fees, tax, cores, fleet work, refunds and payouts land.
Validate
We post one real closed day and check it inside your books: revenue matches Shopmonkey by type, tax and fees are separated, and the payout ties out.
Automate
Every shop posts on the schedule you choose, invoice by invoice or as a daily summary, and pay lines go to payroll each pay period.
Monitor
Missing days, rejected records, duplicates and expired access come to our team, not to a help article.
Decide this before anything is built
Every invoice, or one daily summary per shop. Invoice by invoice keeps customer and fleet balances in your books. A summary keeps the ledger readable. Changing it later means reprocessing history, so it is the one choice worth an extra hour now.
What we need from you
- Admin access to Shopmonkey to create the integration user
- Access to your accounting system and payroll
- An hour or two from whoever owns the chart of accounts
- A quick review of the first week's postings
Proof From Multi-Location Networks
The hard part of a Shopmonkey integration is not Shopmonkey. It is running the same daily close across many locations without anyone noticing a gap. These are networks where Autymate does exactly that today, on other systems.
Minuteman Press
Monthly file drops, not ShopmonkeyEvery franchisee's transactions post to QuickBooks Online on one standardized chart of accounts, so the franchisor can compare locations across the whole network.
- franchise locations
- 900
- a week saved per franchisee
- 3 hrs
- chart of accounts
- 1
Kidd's Restaurants, Jimmy John's
Macromatix, not ShopmonkeyA franchisee's weekly sales summaries now post to QuickBooks automatically with its own business logic, instead of being re-keyed by a full-time admin.
- a week saved
- 40 hrs
- a year
- $31,000+
- stores
- 15
Results described are from specific Autymate engagements. Results are not typical and will vary with data volume, source quality, system access and project scope.
Shopmonkey Integration FAQs
Yes, you can integrate Shopmonkey with QuickBooks Online or QuickBooks Desktop using Autymate. Every shop posts its invoiced repair orders to its own books, with labor, parts, tires, fees and tax on separate lines and each payout matched, whether you run one shop or fifty. Autymate builds, runs and monitors the connection, so your team has nothing to configure.
Yes. Autymate delivers Shopmonkey data straight to QuickBooks Desktop company files as well as QuickBooks Online, on one mapping. That matters for owner groups where some shops have not moved to Online yet.
Labor, parts, tires, sublet and shop supplies each post to their own revenue account by shop, and the cost of parts is matched to the repair order it went into. That keeps parts margin and labor margin visible, which are the two numbers most shop owners manage by.
Card payments go to a holding account, processing fees post to merchant fees expense, and each payout is matched back to the days it covers. Because a Shopmonkey Payments payout is already net of fees and can include several days of transactions, matching it day by day is what makes the bank tie out.
Yes. Shops under one company usually share a file with a class or location for each shop. Shops owned by different groups or franchisees keep their own files. Autymate posts each shop's day where it belongs, on one approved mapping.
Yes. Each technician's labor hours from Shopmonkey go to Gusto, ADP or Paychex as pay lines for the shop where the work was done, at the rates you set. Anyone without a rate for a labor type waits for review instead of being paid a guessed amount.
No. Every shop keeps Shopmonkey, the service writers keep working the way they do today, and the books stay in the system your accountant already uses. The integration sits between them.
It depends on four things: how many shops, how many destinations including payroll, how much detail the books need, and where payout and parts cost data comes from. The fastest way to scope it is one real closed day from one shop. Most of the calendar time goes into the mapping decision with your accountant, not into the build.
Autymate holds a SOC 2 Type II report. Each shop's access goes through a dedicated integration user, only the fields the approved mapping needs are read, and every run is logged so you can see exactly what moved.
Sources and Method
Facts about Shopmonkey on this page come from Shopmonkey's help center and website and from published third-party research, checked on October 19, 2026. Shopmonkey features change, so confirm details for your account during setup. The worked examples use illustrative figures.
- Shopmonkey help center, QuickBooks Online integration support.shopmonkey.io (opens in a new tab)
- Shopmonkey help center, send invoices to QuickBooks support.shopmonkey.io (opens in a new tab)
- Shopmonkey help center, send payments and refunds to QuickBooks support.shopmonkey.io (opens in a new tab)
- Shopmonkey help center, set up QuickBooks Desktop integration support.shopmonkey.io (opens in a new tab)
- Shopmonkey help center, payouts report support.shopmonkey.io (opens in a new tab)
- Shopmonkey help center, platforms Shopmonkey integrates with support.shopmonkey.io (opens in a new tab)
- Shopmonkey, multi-location shops and HQ shopmonkey.io (opens in a new tab)
- Carly, guide to the Shopmonkey API and webhooks usecarly.com (opens in a new tab)
Bryan Perdue
Founder & CEO, Autymate
Bryan founded Autymate after more than a decade building financial automation systems, and leads client engagement on the integrations the team ships. His focus is turning manual, multi-system workflows into low-code data integrations and custom applications for multi-location and financially sensitive businesses.
Last reviewed
Bryan on LinkedInResults described are from specific Autymate engagements. Results are not typical and will vary with data volume, source quality, system access and project scope.
