The Planet Group
A staffing firm. 800+ employees across seven operating brands.
- payroll processing, down from two days
- 2 hours
- redeployed off manual processing
- 2 FTE
The stated goal was straight-through processing across the whole order-to-cash loop, from the sale transaction to customer billing without human intervention. The four problems it set out to fix were data spread across multiple systems, manual tracking on spreadsheets and paper, data inaccuracy and the cleansing that follows it, and poor reporting. The shape of that list travels.
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