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Matthew Dixon and Brent Adamson

The Challenger Sale

Win more deals by teaching, tailoring, and taking control of the conversation—just like today’s top-performing sales pros.
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Core Biz Category:
Sales
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What's You Learn?
Teaching customers something new about their business drives more sales than relationship-building – The Challenger Sale by Dixon and Adamson proves why challenging buyer assumptions outperforms traditional solution selling. This comprehensive Challenger Sale summary and key takeaways reveal:
  • Five Sales Profiles - Challengers dominate top performers while Relationship Builders struggle most
  • Teach-Tailor-Take Control - Educate customers on hidden problems before presenting solutions
  • Commercial Teaching - Reframe customer thinking to make your solution the only logical choice
  • Constructive Tension - Creating productive discomfort drives action better than avoiding conflict
What most summaries miss: The authors' "warmer-colder" research shows why consensus-building kills more deals than conflict. Transform your Click.Apply.Grow™ sales approach: Identify one customer assumption tomorrow. Build teaching pitch around unseen problems. Create constructive tension purposefully. Sales teams using Challenger methods report 17% higher win rates and 23% larger deal sizes. Challenge thinking. Close deals.

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About the Author

Matthew Dixon and Brent Adamson are the CEB researchers who discovered why relationship selling fails and Challenger selling wins.

Dixon leads CEB's Sales Leadership Council studying 90,000+ salespeople globally. Adamson serves as principal executive advisor. Their research overturned 50 years of sales orthodoxy. Challenger Sale implemented at Microsoft, 3M, and IBM. Multiple bestsellers reshaping B2B selling.

What sets them apart: They used data from 6,000+ salespeople to prove teaching-tailoring-taking control outsells relationships 5:1.

Sales teams adopting Challenger see 50% more high performers. Organizations report 17% revenue growth within two years of implementation.

The researchers who killed relationship selling.

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