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Malcolm McDonald

Key Account Management

Master Malcolm McDonald’s structured approach to managing key accounts.
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Master Sales strategies from the world's leading business books!
Core Biz Category:
Sales
Growth Category:
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What Will You Learn?

Key accounts drive long-term growth – KEY ACCOUNT MANAGEMENT explains how to transform top clients into strategic partners.

This KAM framework explains:

  • Account Prioritization – Focus resources on high-value clients
  • Joint Planning – Develop collaborative growth strategies
  • Value Alignment – Deliver measurable ROI consistently
  • Relationship Development – Build trust across stakeholders


2025 application: Top 20% of accounts still generate 80%+ of revenue in many B2B businesses.

Win with Click.Apply.Grow™: Segment accounts, build joint plans, and deliver ROI. Teams applying KAM see higher retention and upsell growth.

Focus on few. Win big.

Strategies

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