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Michael Bosworth

Customer Centric Selling

Sell the way customers want to buy—by focusing on their success.
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Master Sales strategies from the world's leading business books!
Core Biz Category:
Sales
Growth Category:
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What Will You Learn?

Make the customer the hero – CUSTOMER CENTRIC SELLING teaches how to align with buyers’ goals.

This customer-focused framework explains:

  • Buyer-Centric Conversations – Replace pitches with questions
  • Solution Alignment – Map value to customer priorities
  • Empower Buyers – Help them build their own business case
  • Collaborative Sales – Co-create outcomes with the client


2025 application: Customers expect personalized, buyer-centric engagement.

Win with Click.Apply.Grow™: Listen more, pitch less, and align solutions. Teams using this model achieve faster adoption and stronger loyalty.

Customer first. Sales second.

Strategies

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About the Author

Michael Bosworth is a sales trainer, author, and thought leader best known for *Solution Selling*.

He pioneered consultative sales approaches that emphasize understanding and solving customer problems.

What sets him apart: He shifted selling away from pushing products to delivering customer value.

Organizations applying his frameworks report greater deal sizes, more predictable pipelines, and long-term client partnerships.

The pioneer who transformed solution selling into a global standard.

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{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the core idea of Customer Centric Selling?", "acceptedAnswer": { "@type": "Answer", "text": "That aligning sales conversations and solutions with the buyer’s goals leads to stronger outcomes." } }, { "@type": "Question", "name": "Who should read this book?", "acceptedAnswer": { "@type": "Answer", "text": "Salespeople, consultants, and account managers who want to improve buyer alignment and loyalty." } }, { "@type": "Question", "name": "What frameworks does the book recommend?", "acceptedAnswer": { "@type": "Answer", "text": "Buyer-centric conversations, solution alignment, empowerment of buyers, and collaborative selling." } }, { "@type": "Question", "name": "How do I apply it quickly?", "acceptedAnswer": { "@type": "Answer", "text": "Ask more questions, focus on buyer priorities, co-create business cases, and position yourself as a partner." } }, { "@type": "Question", "name": "Is it still relevant today?", "acceptedAnswer": { "@type": "Answer", "text": "Yes—customer-centric approaches are expected in 2025’s sales environment." } } ] }

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