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Ben McConnell and Jackie Huba

CITIZEN MARKETERS

Harness the power of everyday voices—turn customers into advocates and amplify your brand through authentic, people-driven influence.
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What's You Learn?
Passionate customers become volunteer marketers spreading your message freely – CITIZEN MARKETERS reveals how to cultivate brand evangelists.

This comprehensive evangelism marketing summary and key concepts outline:

  • Citizen Creation - Transform customers into voluntary brand advocates
  • Community Nurturing - Build environments where evangelists thrive
  • Authentic Stories - Enable customers to share genuine experiences
  • Viral Mechanisms - Design systems facilitating natural message spread


What most summaries miss: 1% of customers drive 20% of positive word-of-mouth.

Create evangelists with Click.Apply.Grow™: Identify potential advocates tomorrow. Empower their voices. Amplify their stories. Brands with citizen marketers achieve 90% lower acquisition costs.

Empower fans. Multiply reach.

Strategies

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