Back to All Books
Douglas Stone, Sheila Heen

Thanks for the Feedback

Turn even the toughest feedback into your greatest advantage with science-backed strategies and emotional intelligence.
Master Operations strategies from the world's leading business books!
Core Biz Category:
Operations
What Will You Learn?

Receiving feedback well accelerates growth more than giving it – Thanks for the Feedback reveals why we resist helpful input and how to change. This comprehensive feedback reception guide and growth strategies outline:

  • Three Triggers - Truth, relationship, and identity triggers block learning
  • Feedback Types - Appreciation, coaching, and evaluation serve different purposes
  • Wrong Spotting - Finding 2% truth in 98% wrong feedback
  • Growth Identity - See yourself as constantly improving

The hidden gem: Their "second score" concept evaluates how well you receive feedback. Master your Click.Apply.Grow™ feedback reception: Separate feeling from content. Find one truth always. Request specific feedback. Feedback masters accelerate 3x faster growth than defensive colleagues. Receive well. Grow fast.

thanks-for-the-feedback original-book-image

About the Author

Douglas Stone and Sheila Heen are Harvard Law School lecturers who decoded why 90% of feedback fails and how to fix it.

Co-founders of Triad Consulting, advised BAE Systems, HSBC, White House, and Singapore Supreme Court. Stone worked on Iran-Contra investigation. Heen mediates international disputes. Their Harvard Negotiation Project research spans 40 years. "Difficult Conversations" and "Thanks for the Feedback" both New York Times bestsellers.

Beyond the books: They discovered three "feedback triggers" that automatically shut down learning—insights reshaping performance reviews globally.

Companies using their feedback framework report 65% improvement in performance review effectiveness. Google and Microsoft mandate their training.

The duo making difficult conversations possible.

Take the Book Summary Growth Challenge in 3 minutes!

Accelerate Growth with the Right
Book Strategy

Follow These 3 Easy Steps to Grow Faster:
PATENT
PENDING
1

Pick Your Book Strategy

Choose from proven strategies by top authors and experts.
thanks-for-the-feedback original-book-image
Choose Your Growth Strategy
Example:  Choose "Thanks for the Feedback" by Douglas Stone, Sheila Heen to apply “
2

AI Builds Your Plan

Get a custom strategy and scorecard automatically created for your business.
AI Create Strategy:
“We used this exact process ourselves—and it inspired us to offer you 1,500+ free book summaries to accelerate your business growth!”
Founder/CEO Bryan Perdue
3

AI Builds Your Scorecard

Gamify your goals with a  custom scorecard proven to  boost success by 95%. (ASTD Study)
Get Your Streak On and Win the Operations Growth Crown!
thanks-for-the-feedback original-book-image
Try this Strategy Now – Free
Want to apply this strategy to your business to
– From ‘Thanks for the Feedback?”
Don’t Just Read;
Apply
Access Our Complete Library of 1,500+ Business Books and 7,000 Strategies!

Enter Details