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Roger Connors and Tom Smith

HOW DID THAT HAPPEN?(r)

Build a culture of accountability without blame—so your team consistently delivers results with integrity and motivation.
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What's You Learn?
Hold others accountable positively to guarantee results without damaging relationships – HOW DID THAT HAPPEN? reveals the principled accountability method.

This comprehensive accountability management summary and key concepts reveal:

  • Accountability Sequence - Follow proven steps ensuring consistent delivery
  • Positive Approach - Build accountability while strengthening relationships
  • Expectation Clarity - Define outcomes that prevent unpleasant surprises
  • Result Guarantee - Use systematic process for predictable performance


The hidden gem: Positive accountability increases both performance and trust simultaneously.

Create positive accountability with Click.Apply.Grow™: Set clear expectations tomorrow. Apply accountability sequence. Track results supportively. Positive accountability achieves 95% on-time delivery.

Expect clearly. Deliver certainly.

Strategies

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