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Judith E. Glaser
Conversational Intelligence
Build deep trust and extraordinary results—one conversation at a time.
Master Operations strategies from the world's leading business books!
Core Biz Category:
Operations
What Will You Learn?
Conversations trigger neurochemical reactions that shape relationships and results – Conversational Intelligence by Judith Glaser reveals the neuroscience of transformational communication. This comprehensive communication neuroscience guide and conversation strategies outline:
- Trust Catalyst - Oxytocin-producing conversations build collaboration
- Three Levels - Transactional, positional, and transformational conversations create different outcomes
- Conversational Dashboard - Monitor and adjust conversation dynamics real-time
- Double-Clicking - Explore meaning behind words to prevent misunderstanding
What most summaries miss: Glaser's "amygdala hijack" prevention techniques stop conversations from derailing. Elevate your Click.Apply.Grow™ conversations: Prime with trust-building. Double-click on important words. Monitor neurochemical states. Teams using C-IQ report 75% better collaboration and innovation. Shape conversations. Transform outcomes.
About the Author
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