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Judith E. Glaser

Conversational Intelligence

Build deep trust and extraordinary results—one conversation at a time.
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What's You Learn?
Conversations trigger neurochemical reactions that shape relationships and results – Conversational Intelligence by Judith Glaser reveals the neuroscience of transformational communication. This comprehensive communication neuroscience guide and conversation strategies outline:
  • Trust Catalyst - Oxytocin-producing conversations build collaboration
  • Three Levels - Transactional, positional, and transformational conversations create different outcomes
  • Conversational Dashboard - Monitor and adjust conversation dynamics real-time
  • Double-Clicking - Explore meaning behind words to prevent misunderstanding
What most summaries miss: Glaser's "amygdala hijack" prevention techniques stop conversations from derailing. Elevate your Click.Apply.Grow™ conversations: Prime with trust-building. Double-click on important words. Monitor neurochemical states. Teams using C-IQ report 75% better collaboration and innovation. Shape conversations. Transform outcomes.

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About the Author

Judith E. Glaser was the organizational anthropologist who discovered how conversations literally change brain chemistry and organizational DNA.

Founded Creating WE Institute and led Benchmark Communications for 30 years, coaching executives at Pfizer, American Express, and Citibank. Author of seven books including Conversational Intelligence (200,000 copies). Developed C-IQ assessment used by 5,000+ companies. Drexel University Distinguished Author Award recipient. Named Leadership Excellence Top 20 Thought Leader before passing in 2018.

What sets Glaser apart: She proved conversations trigger neurochemical reactions lasting 26 hours—showing why single interactions can transform or destroy cultures.

Her Conversational Intelligence framework revolutionizes organizational communication. Companies implementing C-IQ report 50% reduction in conflict and doubled innovation.

The anthropologist who decoded conversation's power.

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