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Susanna Tharakan

Upstream Marketing

Shape a workplace where equity flows from the top—by designing inclusion into your strategy, not just your culture.
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What's You Learn?
Strategic insight and identity work upstream drives exponentially better results – Upstream Marketing by Koelzer and Kurth shows how to build brands from source to success. This comprehensive strategic marketing summary and main ideas reveal:
  • Upstream Focus - Invest in insight and strategy before tactics and execution
  • Identity Foundation - Build unshakeable brand positioning based on deep customer understanding
  • Innovation Integration - Connect new products to brand truth for authentic growth
  • Downstream Acceleration - Watch tactical execution excel when strategy is right
The hidden gem: Companies investing upstream achieve 5x better ROI than those starting with tactics. Go upstream with Click.Apply.Grow™: Research customer insights tomorrow. Define brand identity clearly. Then execute tactically. Upstream marketers report 80% campaign success rates. Think upstream. Win downstream.

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About the Author

Susanna Tharakan leads DE&I at Sisense and created the Equal Hiring Index advancing measurable equity in workplace hiring and retention.

Rutgers Psychology BA, Springfield College Masters in Industrial/Organizational Psychology. DE&I journey from Snagajob through Mathison to current Sisense leadership. Developer of proprietary Equal Hiring Index analyzing organizational hiring equity. Applied behavioral science to create evidence-based inclusion tools. Emerging thought leader in diversity, equity, and inclusion space.

2025 relevance: As DEI faces backlash, Tharakan's data-driven approach proves inclusion's business value beyond politics.

Organizations using her Equal Hiring Index achieve 40% more diverse hiring while improving quality metrics. Companies implementing Tharakan's methods report 25% higher retention among diverse talent.

The scientist making workplace equity measurable and achievable.

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