Back to All Books
Ken Blanchard and Sheldon Bowles
RAVING FANS
Transform your customers into loyal advocates by delivering service so good, they can't stop talking about it.
No items found.
Master financial strategies from the world's leading business books!
Core Biz Category:
Growth Category:
No items found.
What's You Learn?
Customer service excellence creates fans who recruit new customers for you – RAVING FANS by Blanchard and Bowles transforms satisfied customers into passionate advocates.
This comprehensive customer service summary and key concepts explain:
What most summaries miss: The "1% Rule" shows tiny improvements consistently applied create revolutionary results.
Create fans with Click.Apply.Grow™: Define service vision today. Survey five customers deeply. Improve one element weekly. Organizations creating raving fans enjoy 92% customer retention.
Satisfy never. Amaze always.
This comprehensive customer service summary and key concepts explain:
- Vision of Perfection - Define your ideal customer experience before designing service delivery
- Customer Vision Discovery - Learn what customers really want beyond what they say
- Plus One Percent - Consistently exceed expectations by small margins for compound impact
- Consistency Over Heroics - Deliver reliable excellence rather than sporadic spectacular service
What most summaries miss: The "1% Rule" shows tiny improvements consistently applied create revolutionary results.
Create fans with Click.Apply.Grow™: Define service vision today. Survey five customers deeply. Improve one element weekly. Organizations creating raving fans enjoy 92% customer retention.
Satisfy never. Amaze always.
Strategies
No Strategies found.
About the Author
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "What is the main message of 'RAVING FANS'?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The book 'RAVING FANS' by Ken Blanchard and Sheldon Bowles provides key insights and strategies to help readers succeed in their personal or professional lives."
}
},
{
"@type": "Question",
"name": "Who should read 'RAVING FANS'?",
"acceptedAnswer": {
"@type": "Answer",
"text": "'RAVING FANS' is ideal for professionals, entrepreneurs, and lifelong learners looking to grow through the insights shared by Ken Blanchard and Sheldon Bowles."
}
},
{
"@type": "Question",
"name": "How does 'RAVING FANS' stand out from other books?",
"acceptedAnswer": {
"@type": "Answer",
"text": " Ken Blanchard and Sheldon Bowles offers a unique perspective in 'RAVING FANS', using real-world examples and practical tips to help readers apply the lessons."
}
}
]
}
5
Strategies—Don't Just Read;
Apply
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
No items found.
5
Strategies—Don't Just Read;
Apply
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
No items found.
5
Strategies—Don't Just Read;
Apply
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
No items found.
Take the Book Summary Growth Challenge in 3 minutes!
Accelerate Growth with the Right
Book Strategy
Follow These 3 Easy Steps to Grow Faster:
PATENT
PENDING
PENDING
1
Pick Your Book Strategy
Choose from proven strategies by top authors and experts.
Choose Your Growth Strategy
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
Build a Loyal Tribe
Focus on Long-Term Impact
Example: Choose "This is Marketing" by Seth Godin to apply “Offer Generosity First”
2
AI Builds Your Plan
Get a custom strategy and scorecard automatically created for your business.
AI Create Strategy:
“Offer Generosity First”
“Create a concise lead magnet strategy that solves common customer issues, emphasizing practicality and immediate value and give it away for FREE!”
“We used this exact process ourselves—and it inspired us to offer you 1,500+ free book summaries to accelerate your business growth!”
3
AI Builds Your Scorecard
Gamify your goals with a custom scorecard proven to boost success by 95%. (ASTD Study)
Get Your Streak On and Win the Marketing Growth Crown!
Try this Strategy Now – Free
Want to apply this strategy to your business to
“Build Trust Through Generosity – From ‘This is Marketing?”
Don’t Just Read;
Apply
Access Our Complete Library of 1,500+ Business Books and 7,000 Strategies!
