Back to All Books
Peter Fader
CUSTOMER CENTRICITY
Win by serving the right customers—not all customers—through focused, strategic loyalty.
No items found.
Master financial strategies from the world's leading business books!
Core Biz Category:
Growth Category:
No items found.
What's You Learn?
Focus on right customers generates more profit than trying to please everyone – CUSTOMER CENTRICITY by Peter Fader revolutionizes how companies allocate resources.
This comprehensive customer strategy summary and key takeaways reveal:
What most summaries miss: Fader's research proves 80% of profits come from 20% of customers—optimize accordingly.
Center strategically with Click.Apply.Grow™: Calculate customer lifetime values tomorrow. Segment by profitability. Reallocate resources accordingly. Customer-centric companies achieve 23% higher profit margins.
Select wisely. Serve profitably.
This comprehensive customer strategy summary and key takeaways reveal:
- Customer Heterogeneity - Not all customers deserve equal treatment or investment
- CLV Optimization - Identify and nurture customers with highest lifetime value potential
- Resource Allocation - Invest disproportionately in customers driving sustainable profits
- Selective Excellence - Deliver exceptional experiences to valuable segments, adequate to others
What most summaries miss: Fader's research proves 80% of profits come from 20% of customers—optimize accordingly.
Center strategically with Click.Apply.Grow™: Calculate customer lifetime values tomorrow. Segment by profitability. Reallocate resources accordingly. Customer-centric companies achieve 23% higher profit margins.
Select wisely. Serve profitably.
Strategies
No Strategies found.
About the Author
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "What is the main message of 'CUSTOMER CENTRICITY'?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The book 'CUSTOMER CENTRICITY' by Peter Fader provides key insights and strategies to help readers succeed in their personal or professional lives."
}
},
{
"@type": "Question",
"name": "Who should read 'CUSTOMER CENTRICITY'?",
"acceptedAnswer": {
"@type": "Answer",
"text": "'CUSTOMER CENTRICITY' is ideal for professionals, entrepreneurs, and lifelong learners looking to grow through the insights shared by Peter Fader."
}
},
{
"@type": "Question",
"name": "How does 'CUSTOMER CENTRICITY' stand out from other books?",
"acceptedAnswer": {
"@type": "Answer",
"text": " Peter Fader offers a unique perspective in 'CUSTOMER CENTRICITY', using real-world examples and practical tips to help readers apply the lessons."
}
}
]
}
5
Strategies—Don't Just Read;
Apply
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
No items found.
5
Strategies—Don't Just Read;
Apply
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
No items found.
5
Strategies—Don't Just Read;
Apply
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
No items found.
Take the Book Summary Growth Challenge in 3 minutes!
Accelerate Growth with the Right
Book Strategy
Follow These 3 Easy Steps to Grow Faster:
PATENT
PENDING
PENDING
1
Pick Your Book Strategy
Choose from proven strategies by top authors and experts.
Choose Your Growth Strategy
Aim at the Smallest Viable Audience
Create a Compelling Story
Offer Generosity First
Build a Loyal Tribe
Focus on Long-Term Impact
Example: Choose "This is Marketing" by Seth Godin to apply “Offer Generosity First”
2
AI Builds Your Plan
Get a custom strategy and scorecard automatically created for your business.
AI Create Strategy:
“Offer Generosity First”
“Create a concise lead magnet strategy that solves common customer issues, emphasizing practicality and immediate value and give it away for FREE!”
“We used this exact process ourselves—and it inspired us to offer you 1,500+ free book summaries to accelerate your business growth!”
3
AI Builds Your Scorecard
Gamify your goals with a custom scorecard proven to boost success by 95%. (ASTD Study)
Get Your Streak On and Win the Marketing Growth Crown!
Try this Strategy Now – Free
Want to apply this strategy to your business to
“Build Trust Through Generosity – From ‘This is Marketing?”
Don’t Just Read;
Apply
Access Our Complete Library of 1,500+ Business Books and 7,000 Strategies!
