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Geoff Smart and Randy Street

Who

Stop hiring mistakes before they happen—use a proven method to confidently choose the right person every time.
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Master financial strategies from the world's leading business books!
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Personal Development
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What's You Learn?
Hiring success requires method, not gut instinct – Who by Smart and Street proves 50% of executives fail due to poor selection.

This comprehensive hiring methodology summary and key concepts outline:

  • A Method for Hiring - Replace vague criteria with scorecard defining outcomes and competencies
  • Topgrading Interview - Use chronological deep-dive questions to reveal patterns across careers
  • Threat of Reference Check - Tell candidates you'll verify claims to encourage truth-telling
  • Skill-Will Bull's-Eye - Assess both capability and motivation to predict actual performance


What most summaries miss: Smart's "Ghosts and Rainmakers" concept explains why charisma misleads hiring decisions.

Begin Click.Apply.Grow™ today: Write a scorecard before posting jobs. Use exact behavioral questions. Check five references. Companies using Who methodology report 90% hiring success rate.

Hire slow. Fire fast.

Strategies

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About the Author

Geoff Smart runs ghSMART advising billionaire CEOs on the single most important decision—who to hire—after studying 20,000 hiring cases.

ghSMART serves Fortune 500 CEOs and private equity firms managing $3 trillion. "Who" and "Leadocracy" both New York Times bestsellers. Smart: PhD in psychology, Claremont Graduate University. Street: University of Chicago MBA. Their "A Method" reduces hiring mistakes from 50% to 10%. Advised Amazon, Microsoft, GE leadership selections.

What sets them apart: They discovered "voodoo hiring" costs companies $15 million per wrong executive hire.

Companies using their hiring methodology report 90% success rate in executive placements versus 50% industry average.

The talent architects preventing billion-dollar hiring mistakes.

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