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Haydn Shaw

STICKING POINTS

Turn generational friction into productive collaboration with practical strategies for overcoming workplace conflict.
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What's You Learn?
Get four generations working together in 12 places they clash – Sticking Points by Shaw bridges generational divides. This comprehensive generational harmony summary and collaboration strategies reveal: • Ghost Stories - Understand how each generation's history shapes thinking • 12 Sticking Points - Master areas where generations typically conflict • Five-Step Resolution - Move from tension to collaboration systematically • Appreciation Building - Transform differences into complementary strengths 2025 application: With five generations at work, mastering these skills becomes survival necessity. Your Click.Apply.Grow™ bridge: Identify one generational conflict. Apply Shaw's five steps. Build from success. Multi-generational teams using these methods report 80% less conflict and higher innovation. Generations clash or complement. You choose.

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About the Author

Haydn Shaw is a generational expert and FranklinCovey consultant who solved the four-generation workplace challenge.

Author of Sticking Points, researched generational differences for 20+ years. Spoken to 100,000+ people, worked with 1,500+ businesses. Created FranklinCovey's bestselling generational workshops. Won Chairman's Award. Washington Post called him "leadership guru." Lives in multi-generational Chicago household.

2025 relevance: With Gen Z entering management and Boomers delaying retirement, his frameworks are essential for five-generation workplaces.

His 5-step process resolves generational conflicts systematically. Companies using Shaw's methods report 40% reduction in generational friction and improved collaboration.

The expert making generational diversity a competitive advantage.

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