What is the main message of 'STICKING POINTS'?

The book 'STICKING POINTS' by Haydn Shaw provides key insights and strategies to help readers succeed in their personal or professional lives.

Who should read 'STICKING POINTS'?

'STICKING POINTS' is ideal for professionals, entrepreneurs, and lifelong learners looking to grow through the insights shared by Haydn Shaw.

How does 'STICKING POINTS' stand out from other books?

Haydn Shaw offers a unique perspective in 'STICKING POINTS', using real-world examples and practical tips to help readers apply the lessons.

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Haydn Shaw

STICKING POINTS

Turn generational friction into productive collaboration with practical strategies for overcoming workplace conflict.

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What Will You Learn?

Sticking Points explores how to lead and collaborate across four generations in the workplace—Traditionalists, Baby Boomers, Gen X, and Millennials (with Gen Z emerging).

This multigenerational leadership summary and key takeaways explain:

12 Sticking Points – Common areas of conflict like communication, decision-making, and feedback
Generational Lenses – Each group brings unique experiences and values
Respect & Empathy – Understand before judging
Adaptable Leadership – Flex style to fit diverse needs
Collaboration – Leverage generational strengths for innovation

2025 application: Multigenerational teams are stronger when differences are managed, not ignored.

Begin Click.Apply.Grow™ today: Pick one sticking point in your team and invite cross-generational input to solve it.

Different generations. Shared success.

About the Author

Haydn Shaw is a generational expert and FranklinCovey consultant who solved the four-generation workplace challenge.

Author of Sticking Points, researched generational differences for 20+ years. Spoken to 100,000+ people, worked with 1,500+ businesses. Created FranklinCovey's bestselling generational workshops. Won Chairman's Award. Washington Post called him "leadership guru." Lives in multi-generational Chicago household.

2025 relevance: With Gen Z entering management and Boomers delaying retirement, his frameworks are essential for five-generation workplaces.

His 5-step process resolves generational conflicts systematically. Companies using Shaw's methods report 40% reduction in generational friction and improved collaboration.

The expert making generational diversity a competitive advantage.

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