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Josh Bersin

Marketing 5.0

Harness the power of AI and data to create smarter, human-centered marketing that scales.
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Master financial strategies from the world's leading business books!
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What's You Learn?
Technology serves humanity when marketers integrate AI with human-centered values – Marketing 5.0 by Kotler et al. reveals how to address customer needs while making a difference. This comprehensive modern marketing guide summary and main concepts reveal:
  • Technology Integration - Use AI and automation while maintaining human focus
  • Agile Marketing - Adapt quickly to dramatic consumer behavior shifts
  • Segments-of-One - Deliver personalized experiences at massive scale
  • Contextual Technology - Apply right tech at right time for customer needs
What most summaries miss: The authors prove humanity remains central to Marketing 5.0 despite technological advancement. Begin your Click.Apply.Grow™ journey: Audit your tech-human balance. Implement one AI tool humanely. Measure customer satisfaction. Marketers using Marketing 5.0 principles achieve 5x better customer engagement. Technology empowers. Humanity guides.

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About the Author

Josh Bersin is the HR industry analyst who built and sold Bersin & Associates to Deloitte shaping global human capital strategies.

Founded Josh Bersin Academy with 30,000+ members, 22 programs. Former Deloitte partner, principal author Human Capital Trends report. 50+ books including Irresistible. 860,000+ LinkedIn followers. Cornell engineering, Stanford MS, Berkeley MBA. Featured in Forbes, Harvard Business Review, Wall Street Journal.

2025 relevance: As AI transforms workforce dynamics, Bersin's frameworks for skills-based organizations become essential for HR leaders globally.

His research guides Fortune 500 talent strategies worldwide. Companies using Bersin's methodologies achieve 2.3x better business outcomes than industry averages.

The analyst redefining work's future.

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