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Jim Clifton, Jim Harter

It's the Manager

Unlock the hidden driver of organizational success by empowering the one role that matters most—your manager.
Master Personal Development strategies from the world's leading business books!
Core Biz Category:
Personal Development
What Will You Learn?

Managers account for 70% of variance in employee engagement – It's the Manager by Clifton and Harter proves workplace culture flows from direct supervisors.

This comprehensive manager effectiveness summary and key takeaways reveal:

  • Coach Not Boss - Weekly conversations about goals outperform annual performance reviews
  • Strengths Focus - Building on natural talents yields 6x better performance than fixing weaknesses
  • Purpose Connection - Link daily tasks to meaningful outcomes for sustained motivation
  • Wellbeing Priority - Address all five wellbeing elements to prevent talented employee burnout



The hidden gem: Gallup's "Power of Two" shows manager-employee relationships mirror marriages in importance.

Your Click.Apply.Grow™ system: Have one meaningful conversation with each direct report weekly. Focus 80% on strengths. Connect work to impact. Teams with engaged managers show 59% less turnover.

Culture isn't perks. It's conversations.

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About the Author

Jim Clifton and Jim Harter lead Gallup's research covering 100 million employees proving engagement drives 23% of profitability differences between companies.

Clifton: Gallup CEO/Chairman, "The Coming Jobs War" bestseller, advised White House on employment. Harter: PhD chief scientist, co-authored "12: The Elements of Great Managing," studied 50,000 business units. Together analyzed 100,000+ teams across 150 countries. Their State of the Global Workplace report influences government policy.

Beyond the books: They discovered only 15% of employees worldwide are engaged—a $7 trillion productivity drain.

Organizations using Gallup's Q12 engagement method achieve 18% higher productivity and 12% better customer metrics.

The duo quantifying the global engagement crisis.

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